How to Resolve Netflix Error Code UI-122 on Windows 10 PC

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Error “Error UI-122” appears when streaming Netflix videos on various platforms or devices such as PS3, PS4, Roku, Nintendo WI, Sensible TV, Xbox 360, Xbox One, Amazon Firestick, and so on when your Internet connection is limited, DNS servers are not available, Wi-Fi signal is weak, router is in error state or Netflix application files are corrupt or missing.

Follow these solutions to fix Netflix UI-122 error while streaming.

What is causing the Netflix UI-122 error?

  • You are using a limited Internet connection.
  • The DNS servers are unavailable and Netflix cannot access them.
  • The Wi-Fi signal connecting your console to your router is weak.
  • Your router may be in an error state and not properly resolving requests from your console.
  • The Netflix application on your console may be corrupted or its files may be missing.

How to resolve the Netflix UI-122 error?



Updated: April 2025

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Change your DNS settings

  1. Go to Control Panel > Network and Internet > Network Sharing Center > Change Card Settings.
  2. Select your connection and click the Network tab.
  3. Click Advanced and click the DNS tab.
  4. Enter the following values and click OK.
  • DNS Settings: Manual.
  • Primary DNS server: 8.8.8.8
  • Secondary DNS server: 8.8.4.4

Restart your home network and check the signal strength

  1. Turn off the console and unplug the power cord to make sure all temporary configurations (including the Internet) are removed.
  2. Unplug the router for about 2-3 minutes.
  3. Reconnect the router to the network and wait until the LEDs turn green, indicating a successful connection.
  4. Turn on the console and try accessing Netflix again. See if the error has been resolved.



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Frequently Asked Questions

Due to a limited Internet connection, unavailable DNS servers, weak Wi-Fi signal, router error, or corrupt/absent files in the Netflix app.

  1. You are using a limited Internet connection.
  2. DNS servers are unavailable and Netflix cannot access them.
  3. The Wi-Fi signal connecting your console to your router is weak.

  1. Turn off your console and unplug the power cord to make sure all temporary settings (including the Internet) are cleared.
  2. Unplug the router for about 2-3 minutes.
  3. Reconnect the router to a power source and wait until the LEDs turn green, indicating a successful connection.
  4. Turn on the console and try accessing Netflix again. Check to see if the error has been resolved.