How to Troubleshoot M.2 SSD Not Showing Up Issue on Windows PC

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In the world of personal computers, people are constantly looking for more and more improvements to keep their systems up to date with all the modern programs and games that exist today.

There are certainly several improvements, but one thing that everyone thinks about is the amount of RAM that you have. Some people choose external hard drives, but the best alternative is an SSD drive, either external or internal.

The most efficient SSD is the M.2 drive. These drives are smaller than traditionally bulky SSDs, but they are much faster than conventional SSDs.

However, there are times when this drive just doesn’t show up. Let’s find out what to do if your precious SSD drive no longer displays.

What is the reason why the m.2 SSD drive is not displaying?

  • Conflicting driver letters: Imagine that the existing driver is labeled C:/ and the new SSD you installed is labeled with the same letter. This can cause the SSD to disappear from the system. Check if the drivers are designated by the same letter.
  • Obsolete Disk Manager: The Disk Manager is a system utility that helps with advanced storage tasks. It is mainly used to install a new disk and expand an existing volume. If the basic basis of the utility is outdated, mapping a new disk can be somewhat problematic.

How can I fix the fact that the m.2 SSD is not showing up?



Updated: April 2025

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Update the M.2 SSD driver

  1. Press “Windows + X” and click on “Device Manager”.
  2. Expand “Disks.
  3. Right-click on the M.2 SSD and select “Update Driver Software”.
  4. In the “Update Driver Software” window, select the “Automatically check for updated driver software” option.
  5. Wait for the update to complete and then reboot your computer.

Using hardware and peripheral devices troubleshooting

  1. Enter “Hardware and Devices” in the search box and click “Start.”
  2. Click “Next” and wait for the scan to start.
  3. You will see what problem you need to fix if there is one on your computer.

Assigning a drive letter

  1. Open Disk Manager.
  2. Right-click on the SSD and select “Change drive letter and paths”.

Configuring an M.2 SSD

  1. Reboot your computer and press F2/Delete to enter BIOS.
  2. Expand “SATA Configuration” and select “Configure SATA as IDE”.
  3. Press F8 to save and exit.

Reinstalling the Disk

  1. Unplug the power supply from the computer. (If you’re using a laptop, you can remove the battery).
  2. Open the computer case with a screwdriver. (Or disassemble the laptop case by removing a few screws).
  3. Disconnect the hard drive and cable. Then reinstall them.



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Frequently Asked Questions

  • Your driver needs to be updated.
  • Troubleshoot your hard drive.
  • The drive letter does not exist.

  • Update your m.2 SSD driver.
  • Use hardware and device troubleshooting.
  • Assign a drive letter.
  • Configure the m.2 SSD.
  • Reinstall the hard drive.

Driver problems are one of the main reasons. As with the hard drive, in most cases, the SSD is recognized but does not appear in My Computer because the hard drive driver is not installed correctly. So you can try reinstalling the SSD driver and see if that solves the problem.