Fix Windows Update Error 9C59 on Internet Explorer 11

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Some Windows users encounter error code 9c59 whenever they try to install a certain update or when they try to install or update Internet Explorer 11. This particular problem has been confirmed in Windows 7, Windows 8.1 and Windows 10.

After reviewing all the potential culprits that may be responsible for the error code 9c59, here is a list of methods that other affected users have successfully used to solve the problem:

Delete the SoftwareDistribution folder (Windows Updates Store folder)

Windows stores downloaded updates in the SoftwareDistribution folder. If this folder is corrupted, you will have problems updating Windows. Another solution to get around the 9C59 error during Windows updates is to delete (or rename) this folder* and reboot your computer. To delete the SoftwareDistribution folder:

  • Note. When you restart, the next time Windows Updates checks for available updates, a new empty SoftwareDistribution folder will automatically be created where the updates will be saved.
  1. Press the Windows + R keys at the same time to open the Run command window.
  2. In the Run field, type: services.msc and press Enter.
  3. Find the Windows Update Center service, right-click it and select Stop.
  4. Navigate to the “C: Windows” folder.
  5. Delete the SoftwareDistribution folder (or rename it, for example, SoftwareDistributionOLD).
  6. Reboot your computer and try to install Internet Explorer. Install any additional Windows updates and update important device drivers.

Install all critical and optional updates except Internet Explorer 11.



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  1. Press the Windows + R keys to load the Run dialog box.
  2. Type the following command to open the Windows Update Center and press Enter.
    wuapp.exe.
  3. Tap Check for updates.
  4. Select the Important Updates link.
  5. First uncheck the Name checkbox, then check it again to select all major updates.
  6. Then disable the update for Microsoft Internet Explorer 11.
  7. On the left, click Optional. Uncheck the Name checkbox and check it again to select additional updates. Then click OK.
  8. Finally, select the Install updates option.
  9. After installing the Windows updates, follow the same procedure until you have installed all available updates except IE11.

Update important device drivers.

Driver installation
  1. Download and install the latest drivers for the following devices from the manufacturer’s website:
    • Screen adapter
    • Wireless adapter
    • Ethernet adapter

Uninstall all previous versions of Internet Explorer.

Uninstall all previous versions of Internet Explorer, and then try reinstalling Internet Explorer with the offline installer.

To uninstall all previous versions of IE:

  1. Go to Control Panel -> Programs and Features.
  2. Select the View Installed Updates option on the left.
  3. Enter “Internet Explorer” in the search box to easily find the Internet Explorer application you have installed.
  4. Select Internet Explorer 10 (for example, IE 10) and click “Uninstall”.
  5. Reboot your computer.
  6. Follow the same steps and uninstall Internet Explorer 9.
  7. Reboot your computer.
  8. Try installing IE 11 again (using the offline installer).

If the installation fails again, then:

  1. Open a command line with elevated privileges. (Start -> All Programs -> Standard -> Right-click the command line and select “Run as administrator”).
  2. In the command line window type the following command (copy and paste) and click OK:

FORFILES / P% WINDIR% \ servicing \ Packages / M Microsoft-Windows-InternetExplorer- * 11. *. Mum / c “cmd / c echo Delete @fname && start / w pkgmgr / up: @fname / norestart package”

  1. When the command is complete, close the command prompt window and restart your computer.
  2. Try installing Internet Explorer 11.


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