How to Repair Twitch Error D5E73524 in Windows 10

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In this troubleshooting article, we’ll look at the most common causes of Twitch error code D5E73524 and learn how to fix it, which causes players to be unexpectedly disconnected from the popular online streaming service. This error seems to occur frequently when accessing Twitch on Android TV, Firestick TV, and Shield TV, but some have also found this error on Xbox One and computers.

If you’re one of those Twitch users currently experiencing this problem, keep reading our page to learn more.

What causes Twitch error D5E73524?

  • Ongoing server issues: It turns out that this problem can also occur when Twitch is in the middle of a server issue that affects users in your area.
  • Damaged Twitch cookie: In some cases (especially when using SteamLabs OBS), a corrupt Twitch cookie can cause this error code.
  • Incorrect Twitch app installation: On Xbox One, this error code may appear if the local installation of Twitch contains corrupt files. In most cases, this problem occurs after an unexpected system shutdown.
  • Two-factor authentication disabled: On some devices, such as the Amazon Fire Stick, Nvidia Shield, and Android TV or Apple TV, two-factor authentication must be enabled for streaming on these devices.

How do I fix the D5E73524 error on Twitch?



Updated: April 2025

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Update Twitch

  1. Launch Twitch on your computer.
  2. Then click on the Menu button in the upper right corner of the window.
  3. Then move your mouse cursor to the Help tab.
  4. Finally, click the Check for Updates button.

Deleting browsing data

  1. In the browser, click on More Options and select Settings.
  2. Then go to Privacy and Security and click on Delete Browsing Data.
  3. Check all the boxes to include the cache and cookies in the process.
  4. Finally, change the time range to All Hours and click Clear Data.
  5. Then go back to Twitch and see if the problem is resolved.

Reinstall Twitch

  1. On your device, open the Control Panel and click Uninstall App.
  2. Then find Twitch in the list of apps installed on your system.
  3. Finally, right-click on the app and select Uninstall.
  4. Then go to the Twitch website and download the latest version of the installer.

Reboot your computer

  1. First, open the Start menu on your taskbar.
  2. Then open the Power Options tab.
  3. Finally, select Reboot to reboot your system.



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Frequently Asked Questions

This problem occurs when Twitch experiences server issues that affect users in your region. In some cases (especially when using SteamLabs OBS), a corrupt Twitch cookie may also be causing this error code.

On Xbox One, this error code can occur if the local Twitch installation contains corrupted files. In most cases, this problem occurs after an unexpected system shutdown. Also, on some devices such as Amazon Fire Stick, Nvidia Shield, and Android TV, or Apple TV, you need to enable two-factor authentication for streaming on those devices.

  1. Launch Twitch on your computer.
  2. Then click the Menu button in the upper right corner of the window.
  3. Then move your mouse cursor to the Help tab.
  4. Finally, click the Check for Updates button.