How to Resolve Zoom Error Code 1132 on Windows 10

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Zoom error code 1132 is a connection error that usually occurs in Windows operating systems. It means that either the current version of Zoom or the current version of Windows is incompatible with each other. Creating a new Windows account or upgrading has helped many users fix this error.

If you are not a Windows user and get this error code, you can also fix this error code as we have also explained other solutions to fix this error code.

What causes Zoom error code 1132?

  • Outdated Zoom application: It turns out that the problem can also be caused by an outdated Zoom installation. The problem was caused by an error for several users. So if you have an outdated installation, this could be the culprit.
  • Windows Firewall: Another reason for the error code may be the Windows firewall. In some cases, the Zoom app cannot connect using the specified protocol, hence the problem.
  • Zoom blacklisting: This should be the main cause of the problem. In some cases, the error code occurs when your account has been blacklisted by the Zoom platform for violating the Terms of Service. However, if you can participate in meetings through your account on the site, this indicates that the problem is not related to your account.

How to solve the Zoom 1132 error code?



Updated: April 2025

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Creating new Windows and Zoom accounts

Other users have confirmed that by creating a new Windows account, they were able to use their old Zoom account and get rid of the 1132 error.

  1. Open the Settings app.
  2. Go to Accounts -> Family and other users -> Add another person to this PC.
  3. Click I have no credentials for this person -> Add a user without a Microsoft account.
  4. Enter your new username and password and follow the instructions on the screen to complete the account creation process.

Check the internet connection

  1. Restart the modem and make sure you are using the latest router firmware.
  2. You can also completely disable network devices if you haven’t done so in a while.
  3. Leave your network devices unplugged for a minute, then plug them back in.

Reinstalling Zoom

If some of the program files were corrupted or you accidentally deleted them, the tool will no longer work as expected.

Go to Control Panel -> Programs -> Uninstall Program -> select Zoom and click Uninstall.

Restarting your computer

When you restart your computer, you reinstall Windows and can decide whether or not to save your files. Use this only as a last resort.

  1. Open the Settings app -> go to Update and Security -> Restore -> Reset This PC.
  2. Follow the instructions on the screen to complete the process.



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Frequently Asked Questions

The 1132 error code that appears may be because your account has been blacklisted by the Zoom platform for violating the terms of service. Join the Zoom meeting through your browser, restart your computer, and completely remove the Zoom desktop app, but it still doesn't work.

  • Please check your Internet connection.
  • Update the Zoom application.
  • Use Zoom in your web browser.
  • Change your Windows Firewall settings.
  • Create new Windows and Zoom accounts.
  • Install Zoom in its place.

If you are on a network with a firewall or proxy server, contact your network administrator to check your firewall and proxy server settings. Antivirus programs such as AVG may be blocking your connection to Zoom. Disable the service and try again. Check with your Internet Service Provider to see if you can connect to the Zoom service.

  1. Check your Internet connection.
  2. Turn off your devices.
  3. Check for available Zoom app updates.
  4. Reinstall the Zoom app.
  5. Log into your browser.
  6. Go to your Windows Firewall settings and change the protocol to TCP 6 and UDP 17 and change it to ANY.
  7. Create a new Windows account.