How to Troubleshoot “Can’t play the current song” Error on Spotify

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Spotify is one of the world’s most popular music streaming services, available on most modern platforms. Although Spotify strives to provide users with a better experience, some problems can still occur when listening to music on the Spotify app.

According to some reports, Spotify may not play certain music, and an error message may appear at the top of the Spotify screen: “The current song cannot be played.” In most cases, this error will prevent users from listening to certain tracks in the desktop app, but the affected tracks may play normally in the mobile version of Spotify.

This is a common problem with Spotify, and you can easily fix it. If you encounter the above error message that Spotify is not playing songs, you can try the following solutions.

What causes the “Can’t play current song” error message on Spotify?

This error occurs for some users when trying to play music from the desktop version of Spotify. In most cases, the problem is limited to certain songs, but the problem is that the same songs play fine on the mobile version of Spotify.

This could be caused by the following:

  • Spotify has a cache problem.
  • Spotify is not updating.
  • There is no more storage space on your phone.

How to repair the “The current track cannot be played” message on Spotify?



Updated: April 2025

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Uninstall Spotify on your Windows PC and reinstall it

  1. Close Spotify.
  2. Go to the Control Panel.
  3. Select Programs and Features.
  4. Select Spotify from the list and select Uninstall.
  5. Follow the instructions on the screen to complete the uninstall.
  6. Download and install Spotify.

Uninstall and reinstall Spotify on your Android device

  1. Go to the phone settings.
  2. Select Apps.
  3. Find Spotify in the list of apps and tap it.
  4. For a clean reinstall, tap Storage, then tap Clear Data.
  5. Tap Uninstall.
  6. Go to Google Play and install the Spotify app.

Updating the Spotify desktop app

  1. Open the Spotify desktop app.
  2. From the top menu bar, select Spotify -> About Spotify.
  3. Spotify will tell you the current version and if there is an update available.
  4. Select Update Now if an update is available.
  5. A message will appear telling you that Spotify has successfully updated and that you need to reboot to install the new version.
  6. Select Close and restart your computer.

Updating the Spotify mobile app

  1. On your iOS device, open the App Store.
  2. Tap Updates in the bottom right corner.
  3. Find Spotify and tap Update.

Disable hardware acceleration

  1. Open Spotify on your desktop and select the drop-down arrow in the upper right corner from your name.
  2. Select Settings.
  3. Scroll down and select Show advanced settings.
  4. Under Compatibility, turn off hardware acceleration.
  5. Restart the Spotify app and see if this solves the problem.



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Frequently Asked Questions

  1. Restart the Spotify app.
  2. Log out and then log back in.
  3. Make sure the app is up to date.
  4. Close any other apps you're not using.
  5. Reinstall the app.
  6. Check @SpotifyStatus on Twitter for current issues.

  1. Check Spotify status.
  2. Restart Spotify.
  3. Make sure you have enough storage space.
  4. Log in again.
  5. Update Spotify.
  6. Disable crossfading.
  7. Disable hardware acceleration.
  8. Make sure Spotify is online.

Sometimes you get a song in your Spotify inbox or see it in the playlist, but it won't play. Spotify will try to find the track in its own streaming directory so it can be played. If the track is missing, your recipient will not be able to play it unless they have saved it in their local files.

  1. Go to your phone's Settings and tap on Applications (or Applications, depending on your Android version).
  2. Find Spotify and tap it.
  3. Tap on 'Memory. '
  4. Tap on 'Clear cache. '