How to Troubleshoot: Login Error in Elder Scrolls Online (ESO)

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If you play The Elder Scrolls Online on your Xbox or PlayStation, you’ve probably encountered an Elder Scrolls Online (Eso) connection error. This happens when Bethesda’s mega-servers are heavily loaded with a huge Elder Scrolls Online player base. Fortunately, you should be able to play again in no time.

What Causes Login Error in Elder Scrolls Online?

If you’re playing the game through the Steam launcher, the error may be caused by faulty Steam servers that can’t handle the traffic they receive. Faulty servers are something you can’t avoid or do anything about, but there is a way to run the game through the default launcher.

Some ESO players have reported getting a wrong password error on several accounts and can’t log into their accounts because of it. The bug seems odd, but it has affected both PC and console players.

Since add-ons are developed by other players, some of them can be poorly optimized and cause gameplay problems for users who have them installed. Disabling them is easy, and you can immediately restart the game to see if that fixes the problem.

How to Solve Login Error in Elder Scrolls Online



Updated: April 2025

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Changing your DNS settings

Make sure you’re using the following DNS settings for a stable connection to the Internet:

  • Primary DNS 8.8.8.8
  • Secondary DNS 8.8.4.4

Try again later

All good things come to those who don’t give up, right? These words of wisdom apply to error 200 as well.

Many players have confirmed that they finally managed to log in after several attempts (usually 10). It should be noted that during these connection attempts, you may sometimes encounter error 108 Elder Scrolls Online.

Errors 200 and 108 of Elder Scrolls Online are network connection error codes and can be caused by several reasons. You can also try rebooting your modem/router and see if that makes a difference.

Check your antivirus exclusion list

If you get an ESO 200 error on your computer, make sure that the following paths are on your antivirus exclusion list.

  • Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
    ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe
  • Steam.exe: C:\Program Files (x86)\Steam\steam.exe

Fix Elder Scrolls Online

If the error 200 persists, try restoring the game. If some files of your game are missing, this tool will automatically download the appropriate files:

  1. Select ESO -> go to Game Options.
  2. Use the drop-down menu and select Repair
  3. Wait for the launcher to finish scanning all the files and folders in the game.
  4. Run the game to see if the error persists.

Renaming the ProgramData file

  1. Close the game and the launcher
  2. Go to the installation directory of the game.
  3. Open the Launcher folder -> find the ProgramData folder.
  4. Rename this folder to “ProgramDataBackup”.
  5. Open the launcher and click on the “Play” button.



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Frequently Asked Questions

When launching a game via Steam, make sure you are logged in with an ESO account that is associated with your Steam account. Steam authentication may fail. Exit Steam completely and restart it. This may cause an update to fix the problem.

If you can't log in, you may be trying to log in with the wrong account. Check your login information and make sure you are logged in with the correct account. You can check which account you are logged into: log in to your ESO account and select "account overview.

  1. Open the ESO launcher.
  2. Click on Game Options.
  3. Click the Restore button.
  4. Wait for the process to complete.
  5. Reboot your computer.
  6. Open ESO Launcher and try again.

  1. Go to the account recovery page.
  2. Select the "I can't log in" question.
  3. Enter the requested information.
  4. When you receive your account confirmation email, follow the instructions to complete the account creation.