Troubleshooting: Windows 10 Update Failure (0x80070013)

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In this guide, we will cover the error code 0x80070013, what causes it, and several solutions that can fix this problem.

While some users have encountered this error when creating a restore point or using existing restore points, this error usually occurs when trying to install available updates on the device. Whatever the cause in your case, fix it by applying the tools provided in this article.

What causes the error code 0x80070013?

Very often errors of this type are caused by infections of viruses/malware, software, registries, startup programs, updates, and similar problems. In this case, error code 0x80070013 is caused by a driver. Two driver issues can prevent you from updating Windows 10: Either you are trying to install an existing driver, or it is not compatible with the hardware (or less compatible than the driver already installed on your system).

Until you fix error 0x80070013, you won’t be able to update Windows.

How to fix the error code 0x80070013?



Updated: April 2025

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Launch the SFC utility

  1. Click the Start button and type “cmd”.
  2. In the search results, cmd should appear with a black icon.
  3. Then right-click and select Run as administrator.
  4. When prompted for the administrator password, enter the password and click OK.
  5. A new, all-black window will open. We can enter commands directly into this window.
  6. Type sfc/scannow and press Enter.
  7. This process takes some time. We can minimize these black windows and work on them.
  8. Later, we go back and check if the process is complete.
  9. Once the SFC process is complete, we restart the computer.
  10. After the reboot, check for updates again.

Restart the Windows Update service

  1. Return to Windows Services.
  2. Find Windows Update.
  3. Right-click on it and select Start.

Exit the Windows Update system

  1. Click the Start button and type “services.MSC”.
  2. Open it in the search results.
  3. A new window will open with all the Windows services on your system.
  4. Then search for “Windows Update”.
  5. Right-click on “Windows Update” and click “Stop”.

Clear the temporary Windows Update cache folder

  1. While holding down the Windows key, simultaneously press the “R” key.
  2. A new small window will appear.
  3. Type %windir%\SoftwareDistributionDataStore and click OK.
  4. This will open Windows Explorer to the desired location
  5. Delete all the contents of this folder.



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Frequently Asked Questions

The error code 0x80070013 that you get from Windows 10 indicates that you are trying to install a driver on your computer that is already installed, or that you are installing a driver that is less compatible with your hardware than the one you already have.

  1. While holding down the Windows key, press the "R" key at the same time.
  2. A new small window will appear.
  3. Type %windir%\SoftwareDistributionDataStore and press OK.
  4. This will open Windows Explorer to the desired location.
  5. Delete all the contents of this folder.

  1. Attempt running Windows Update again.
  2. Unplug your devices and reboot.
  3. Check the available disk space.
  4. Use the Windows 10 troubleshooter.
  5. Stop Windows 10 updates.
  6. Manually delete the Windows update files.
  7. Manually download and install the latest update.